This Return and Refund Policy outlines the terms and conditions under which replacements and refunds, if applicable, are provided for products purchased through our website.
General Policy
We do not accept any returns, we only provide refunds and replacement if our policy approves.
Replacement Policy
Replacements will only be offered in the following cases:
1. Damage During Shipping: If the product is damaged during transit.
2. Manufacturing Defects: If the product contains a verified manufacturing defect.
Requesting a Replacement
Customers seeking a replacement must adhere to the following procedure:
1. Notify us via email at support@rarext.in within 7 calendar days of receiving the product.
2. Include the following in your email:
• The Order ID.
• Clear and detailed images of:
• The damaged or defective product.
• The original packaging, if applicable.
Replacement will be delivered to you within 5-10 days.
Mode of return will be arranged by us free of cost to you, and the typical time for the pick-up will be 1-5 business days.
Refunds (If Applicable)
In cases where a refund is approved due to an inability to provide a replacement, the refund will be credited using the same method of payment used during the original transaction within 5-10 business days.
Terms and Conditions
- Replacement requests submitted after the 7-day period will not be honored.
2. Failure to provide sufficient evidence to verify the damage or defect may result in the denial of the replacement or refund request.
3. We reserve the right to evaluate and approve replacement or refund requests at our sole discretion.
For additional information or inquiries, please contact us at support@rarext.in